Frustrations grow as tenants demands go unmet two months after negotiations with landlord

INDEPENDENCE, Mo. (KCTV) - Tenants of Independence Towers apartments are fed-up with their poor living conditions.

Tenants have complained about mice, water damage and, even have gone weeks without a/c during the Summer.

Residents claim that management hasn’t done enough to correct these issues and now they said their landlord, Nancy Daniels with Trigild Inc. has stopped responding to them.

“She gave us a cookie and it’s the ‘okay child you annoy me, leave me alone’, said Elliot West.

Elliot West is just one renter at Independence towers that has had enough waiting around for their demands to be met by Trigild inc. management.

“We demanded a fix for the a/c unit, fix for the plumbing, we demanded that maintenance be actually hired on and there’d be a team so that maintenance requests actually get done faster, pest control,” West listed out.

Since meeting with Daniels, back in June with those demands, along with now overdue deadlines, West said only one of them has been met.

“She got us the portable ac units, which she didn’t even know what those were, during the meeting we had to explain to her what they were,” said West.

Although the portable a/c units are now keeping them cool, west said it’s also made their electric bill skyrocket to 273 dollars.

Previous Coverage: Renters of Independence apartments confront property management about poor conditions

“It was 70, before all of this,” she said, “some people in this apartment don’t have that money to be spending.”

West’s father said living at Independence Towers has gone from bad to worse over the years.

He said they deal with windows and walls that leak, plaster collapsing, cracks, and mold.

More Coverage: Independence apartment complex misses deadline set by tenants union to answer for issues

West said she’s tired of companies taking over and not caring about the people who live in the units and won’t stop until Daniels meets the rest of their demands.

“We’re going to keep going, until she responds to us, we’re going to keep going.”

KCTV5 reached out to Trigild Inc. for comment, but did not hear back.

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